VisaliaRecruiter Since 2001
the smart solution for Visalia jobs

Service Advisor/Sales - Fresno

Company: Goodguys Tire & Auto Repair
Location: Visalia
Posted on: February 2, 2025

Job Description:

Overview:
GoodGuys Tire & Auto Repair, we earned our name doing what's right by our customers with every single vehicle service we perform. From brake repairs and AC service, to spark plugs and new tires, no matter what type of car repair is required, the ASE-certified pros can get you in and out and back on the road in no time. -The Sales/Service Writer is responsible for selling and promoting all products and services offered by following the company's store standards and expectations. - -COMPENSATION: VARIES FROM $55,000-$80,000 DEPENDING ON EXPERIENCE - -Principal Duties and Responsibilities:

Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.Track all new returns, core returns and warranty parts for individual customersOther duties as assignedEmployee Benefits:
Competitive Bi-Weekly PayTuition ReimbursementPaid Vacation, Paid Sick Time, and 6 Paid HolidaysMedical, Dental and Vision InsuranceLife Insurance (Company paid)401(k) Retirement Savings Plan with Company MatchDiscounted Services on Personal and Immediate Family VehiclesOpportunity for Advancement!Qualifications:
Prior experience as a Service Advisor is helpful, but not requiredMust have a valid driver's licenseMust be at least 18 years of ageAbility to work a minimum of five days, including Saturday's -Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: Goodguys Tire & Auto Repair, Visalia , Service Advisor/Sales - Fresno, Sales , Visalia, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Visalia RSS job feeds