Service Advisor/Sales - Fresno
Company: Goodguys Tire & Auto Repair
Location: Visalia
Posted on: February 2, 2025
Job Description:
Overview:
GoodGuys Tire & Auto Repair, we earned our name doing what's right
by our customers with every single vehicle service we perform. From
brake repairs and AC service, to spark plugs and new tires, no
matter what type of car repair is required, the ASE-certified pros
can get you in and out and back on the road in no time. -The
Sales/Service Writer is responsible for selling and promoting all
products and services offered by following the company's store
standards and expectations. - -COMPENSATION: VARIES FROM
$55,000-$80,000 DEPENDING ON EXPERIENCE - -Principal Duties and
Responsibilities:
Promptly greet customers in a
professional and courteous manner both in person and on the
telephone using the Company's standardized customer service
techniques.Listen to and thoroughly document customer's concerns;
inspect vehicle and refer to service history to accurately identify
and verify customer's service needs.Recommend services according to
appropriate level of knowledge. Clearly communicate any additional
recommendations from the Automotive Technician to the customer so
that they can make an informed decision. Properly document all
recommendations in customer file.Promote the sales of appropriate
services, parts, and accessories by demonstrating an understanding
of the product and associated service requirements.Provide customer
with an accurate quote that includes cost and time of completion
for the services approved by the customer. Provide customer with
updates throughout the day on the status of their services.Follow
proper procedures when cashing out a customer's ticket to include a
review of the completed multi-point inspection and explanation of
applicable warranties.Conduct post repair and declined services
follow up phone calls to ensure customer satisfaction for all
individual customers.Track all new returns, core returns and
warranty parts for individual customersOther duties as
assignedEmployee Benefits:
Competitive Bi-Weekly PayTuition
ReimbursementPaid Vacation, Paid Sick Time, and 6 Paid
HolidaysMedical, Dental and Vision InsuranceLife Insurance (Company
paid)401(k) Retirement Savings Plan with Company MatchDiscounted
Services on Personal and Immediate Family VehiclesOpportunity for
Advancement!Qualifications:
Prior experience as a Service Advisor
is helpful, but not requiredMust have a valid driver's licenseMust
be at least 18 years of ageAbility to work a minimum of five days,
including Saturday's -Sun Auto Tire & Service provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: Goodguys Tire & Auto Repair, Visalia , Service Advisor/Sales - Fresno, Sales , Visalia, California
Didn't find what you're looking for? Search again!
Loading more jobs...