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Help Desk Specialist / Computer Repair Technician

Company: Ember Education
Location: Visalia
Posted on: January 25, 2023

Job Description:

Summary: Under the supervision and direction of the Director of IT Systems and Support, the Help Desk / Laptop Repair Specialist will assist management and staff in the IS department with a variety of tasks related to computer component repair, end user issue support, ticket resolution, account setup and permissions, access rights, content development, and general administrative support. The Help Desk Specialist will provide first tier technical support regarding business portal and Learning Management System issues in support of both student, staff, and faculty.Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience - Associate's degree with two years related experience; or equivalent combination of education and experience.

Keywords: Ember Education, Visalia , Help Desk Specialist / Computer Repair Technician, Professions , Visalia, California

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