Emergency Dispatcher I

Company: TULARE COUNTY HR & DEVELOPMENT
Location: Visalia
Posted on: September 17, 2020

Job Description:

Emergency Dispatcher I

Current vacancies with the Sheriff's department located in Visalia. This recruitment will establish an employment list to fill current and future vacancies in the Sheriff's Department and Fire Department in Visalia. The anticipated life of the list is six months.

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• This position involves shift work in a twenty-four (24) hour, seven (7) day per week operation.
  
• Applicants MUST submit a typing certificate verifying a net speed of at least 40 wpm prior to the close of the recruitment.
  
• Online typing tests will not be accepted.
  
  
  Typical Duties
  
  Learn standard operating procedures in sending and receiving radio transmissions; receive telephone and 911 calls from citizens or other law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance; receive calls simultaneously, prioritize them, and maintain status of each; contact appropriate agencies for information and assistance; broadcast and receive emergency radio communications such as 911, ambulance, medical aid, fire, and CHP calls; dispatch and maintain status on Sheriff's and Fire units, utilizing computer assisted dispatch; read and review California Penal Code, Vehicle Code, Tulare County Ordinances, Federal Communications procedural manual to learn and identify types and numbers of a variety of violations, to understand types and levels of reported crimes and emergency situations, and to know clearly radio procedures and broadcast codes; conduct various civil defense tests; perform clerical functions including typing, filing, maintaining logs and tally sheets; prepare various computer forms; operate teletype terminal in sending and receiving teletype communications; provide general information to the public; maintain and update records and current procedures; attend meetings and training seminars; travel will be mandatory.
  
  Employment Standards
  
  MINIMUM QUALIFICATIONSMinimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following. Education: Equivalent to the completion of the twelfth (12) grade. Experience: One (1) year of general clerical experience OR a combination of education and experience in a law enforcement or fire agency. Skill/Ability to: Remember and relate past and present events; quickly assess situations and remain composed under stress; enter data into a computer while taking telephone and radio messages; follow oral and written instructions; speak clearly and concisely; file accurately; write legibly; establish effective working relationships; deal tactfully with law enforcement and all other types of agencies and the general public; type accurately at a speed of 40 words per minute net. Certificate: APPLICANTS MUST SUBMIT A TYPING CERTIFICATE VERIFYING NET SPEED OF AT LEAST 40 WPM. ONLINE TYPING TESTS WILL NOT BE ACCEPTED.
  
  Additional Information
  
  Conditions of Employment
  
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  • Candidates selected will be required to pass a pre-employment drug and alcohol screening: Additionally, a background investigation may also be conducted and credit history may be reviewed.
    
  • Felonies, misdemeanors, certain driving infractions and DUI's may be a disqualifying factor.
    
  • An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions.
    
  • Some job classes may also require a physical exam.
    
    College Cost Reduction Access ActThis may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer
    
    EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
    
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Keywords: TULARE COUNTY HR & DEVELOPMENT, Visalia , Emergency Dispatcher I, Professions , Visalia, California