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Student Support Services Specialist

Company: College of the Sequoias
Location: Visalia
Posted on: January 18, 2023

Job Description:

Student Support Services SpecialistSalary: $55,723.00 - $74,547.00 AnnuallyJob Type: Classified - Full-timeJob Number: 6110-c-06/22Closing: 1/20/2023 11:59 PM PacificLocation: Visalia, CADepartment: OutreachDivision: General Description Under the direction of the appropriate Dean, the Student Support Services Specialist will perform a variety of specialized duties related to the planning and the implementation of the assessment, orientation and matriculation programs in support of the student success with an emphasis in Financial Aid. This will include but is not limited to planning, and implementation of program activities and providing students with related information. Funded by Student Equity to represent disproportionately impacted Groups (DIG) Category funded.There are two position openings. One position will have an emphasis in Financial Aid and will be supervised by both the Director, Welcome Center and Early College Partnerships and the Director of Financial Aid. The second position will have an emphasis in general student support and outreach duties and will be supervised by the Director, Welcome Center and Early College Partnerships. Seeking two positions. Full-Time 12-months. Initial placement is at $55,723. The working hours will be:Position 1: Monday - Thursday, 9:00 a.m. - 6:00 p.m. Friday - 7:45 a.m. - 4:45 p.m.Position 2: Monday - Friday, 7:45 a.m. - 4:45 p.m.College of the Sequoias Community College District serves a diverse community of learners and is a designated Hispanic Serving Institution. COS provides a wide range of opportunities in transfer, general education, career and technical programs for our students. We are dedicated to recruiting employees who are committed to helping a diverse population of students achieve their educational goals. We seek candidates who exhibit an understanding and commitment to the community college mission, and who have a passion for student success.Job Duties Job duties of the Student Support Services Specialist include:Prepare and edit a wide variety of materials such as correspondence, reports, forms, applications, flyers, brochures, memoranda and other documents.Plan, organize and deliver on and off campus activities and programs to provide information and assistance to students regarding academic and financial support services.Provide and maintain accurate information about educational and student support programs of the college; distribute information to students and public via webpage, newsletters, flyers, brochures, posters, presentations, etc.Plan, prepare and deliver presentations; Information Orientation Sessions and Workshops to assist students in applying to college and achieving their educational goals.Maintain regular contact with students to address and assist with problem solving; update student files as necessary.Prepare and disseminate information, applications, and other program related documentation/items to students.Establish professional contacts with colleagues at high schools, community service agencies, and other educational agencies to assist with student success, enrollment, and retention.Organize and conduct campus tours and activities for students and community groups.Attend staff meetings, conferences, and seminars to maintain current knowledge regarding program eligibility requirements, regulations and District policies.Utilize the District's integrated software in performing the required duties of the position.Collaborate and coordinate with the College community and appropriate staff to develop and implement orientation strategies required for matriculation.Maintain online orientation information. Establish and maintain relationships with staff and District feeder high schools to implement the goals of the Student Support Services Program.Perform related duties as assigned.Qualifications Minimum Qualifications (Education & Experience):Any combination equivalent to: Completion of two years of college-level coursework and two years of increasingly responsible business/office experience.Licenses and Other Requirements:Valid California's driver's licenseAn incumbent must be insurable at the "standard rate" by the employer's insurance carrier at all times while employed in this classification by the College of the Sequoias Community College District. Desirable Qualifications:Case Management experienceOutreach and recruitment experienceBi-lingualFinancial Aid experienceWorking Conditions:EnvironmentIndoor/Outdoor environmentConstant interruptionsTravel from site to site.Extensive contact with studentsMulti-project, fast-paced working environmentWeekend and evening hoursPhysical Abilities:Ability to drive a vehicle from site to site to conduct business of the District.Ability to operate a computer and office equipmentAbility to read documentsAbility to communicate to provide information over the phone and in personAbility to sit and stand for extended periods of timeAbility to reach in all directionsAbility to lift up to 20 pounds.Knowledge and AbilitiesThe hiring committee is seeking evidence of the following: Knowledge of:Federal and state guidelines/regulations, policies and procedures as related to orientation, and matriculationCollege admission procedures.Word processing, spreadsheet and database related software.Oral and written communication skills.District organization, operations, policies and objectives.Applicable sections of State Education Code and other applicable laws.Correct English usage, spelling, grammar and punctuation.Public relations and student support techniquesInterpersonal skill using tact, patience and courtesy Ability to:Prepare and deliver oral presentations.Work confidentially and independently with discretion.Communicate effectively both orally and in writing.Establish and maintain cooperative and effective working relationships with department staff and other COS personnel.Meet concurrent deadlines.Application Procedure To be considered applicants must submit all of the following required material: An online COS applicationLetter of interest, which addresses how the applicant's experience and/or education enables him/her to be able to perform the job duties.ResumeUnofficial copies of transcripts of all college/university work. Official transcripts required upon employment. Recruitment Analyst: Nancy Yanes at or 559-737-4886 College of the Sequoias does not sponsor H-1B VisasTo apply, visit OF THE SEQUOIAS COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER: The College of the Sequoias Community College District is committed to the principles of equal employment opportunity. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, race, gender, color, language, accent, citizenship status, ancestry national origin, age, sex, religion, sexual orientation, transgender, parental status, marital status, veteran status, physical or mental disability or medical condition, or on the basis of these perceived characteristics.Copyright -2022 Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-ed339428dbbb114892de536509f7cdf1

Keywords: College of the Sequoias, Visalia , Student Support Services Specialist, Other , Visalia, California

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