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Key Account Coordinator

Company: Natuzzi Americas, Inc.
Location: Stratford
Posted on: January 15, 2022

Job Description:

We are excited to add to our Natuzzi Wholesale Team!

We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way for the customers and employees.

The Role:
The Key Account Coordinator will report directly to the Key Account Manager in our Wholesale Division and will be responsible for assisting in the growth and development of defined accounts within the territory through order entry, order tracking & updates, account maintenance and customer needs. The territory includes the Western time zones, and Hawaii and while most of this role's activities are remote, there will be some light travel when needed.
We are looking for someone who is organized, detail oriented and driven to grow and develop within the organization.

MAIN RESPONSIBILITIES:
Order entry and confirmation
Order ETA monitoring and logistics updates
Account product/merchandise matrices creation and updates in Excel
Respond and follow up with outstanding questions/issues via email and/or phone
Create, streamline, and optimize account management and processes
Product performance evaluation by account
Available via email/phone to assist Key Account manager with tasks/requests as needed during work hours

Required Skills & Qualities:
Microsoft Office
Technological acumen
Excellent customer service
High emotional IQ
Forward thinking
Organized and proactive
The ability to parallelly manage multiple complicated accounts
Some travel required
Cultural Intelligence

Additional skills that are a plus but not required:
Logistics knowledge

Job Type: Full-time

*Data Privacy Informative: We'll keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete informative about the processing of personal data, please refer to our website ( www.natuzzi.com ).

Keywords: Natuzzi Americas, Inc., Visalia , Key Account Coordinator, Other , Stratford, California

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