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User Experience Researcher

Company: Vivid Resources
Location: Stratford
Posted on: November 22, 2021

Job Description:

Mid-Senior User Researcher:Collaborate and align with design, product, engineering partners, and more, to plan out research projects to answer important research questions.Bullet PointsUX ResearchUX Best PracticesEnd to end research studiesFull Job DescriptionThe Research team is growing at my client, supporting design, product, and other departments to help them make better informed decisions. We are looking for someone not afraid to voice ideas and give their input into how to best grow research, as the organization is looking to transform the finance space with novel technologies.This role will collaborate and align with design, product, engineering partners, and more, to plan out research projects to answer important research questions. The ideal candidate will have a passion for collaborating and finding new ways to streamline and grow the research practice.The Mid to Sr. User Researcher will contribute to the standardization of process and best practices within the growing research team and between cross-functional teams. This role will also participate in planning, goal, and success metrics creation in the research team as well as helping the team to reach the next level. The candidate should be competent in various UX methodologies, workshop facilitation, principles of design and UX best practices with superb hands-on skills. The candidate should be a UX evangelist who has a passion for helping bring user empathy to the forefront.Responsibilities include stakeholder engagement, research method selection, tool selection, user recruitment, test creation, analysis and reporting. Roles and Responsibility (list in order of importance)Plan, design and execute end-to-end user research studies, utilizing qualitative and quantitative methodologiesEngage and collaborate with various stakeholders to define research questions and finding the right mix of methods to answer those questions with rigorCollaborate and align with product and design to form actionable insights from researchPlan and facilitate workshops with various members within and outside the organizationCreate deep empathy and understanding of users and represent their voice in product discussions with product managers, designers, engineers, and key stakeholdersPromote the value of human-centered design with researchAnalyze and report out on both quantitative and qualitative dataContribute to research strategy, vision and roadmapHelp build a stronger research team by process and best practices optimization and continually improve the level of research and best practicesSupport a culture of research evangelization & democratizationConsistently groom user personas and critical user journeysEvaluate third-party vendors to bring in new research tools to our growing team Required QualificationsYears of Experience in Related Field: 3-6 years of applied user researchEducation:Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, Data Science, Statistics, Human Factors, or another related field. Master's degree preferred. Design/Specialized Knowledge, Skills, and Abilities:Competent in variety of qualitative and quantitative methodologies, including but not limited to, interviews, usability testing, card-sorting, field studies, surveysExperienced in conducting user research studies end-to-end, from defining research questions and goals, method selection, to analyzing and sharing out resultsCompetent in user needs evaluation, usability evaluation, metrics and measurements, stakeholder management, workshop facilitationExperience in working in agile environmentExperience working with large data sets/volumes of informationExcellent written and verbal skills to articulate concepts, feedback and rationale and promote research-led initiativesKind, assertive, positive, easy to work with, and a team playerStatistical analysis is a plusExperience scaling research processes and operations within an organization is a plusFormal portfolio presentation is required during interviewby Jobble

Keywords: Vivid Resources, Visalia , User Experience Researcher, Other , Stratford, California

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