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Desktop Support Analyst

Company: Robert Half Technology
Location: Visalia
Posted on: November 9, 2019

Job Description:

Robert Half Technology is actively looking for a Desktop Support/IT Specialist for a temporary to full-time opportunity with a client in the Visalia, Ca Area. Our client is looking for a Desktop Support/IT Specialist that is a self-starter, can work autonomously and has the ability to clearly break down and explain convoluted technical information in a way that is easily understood to non-technical users. This is a position you will thrive in, if you are highly-motivated as well as someone with strong problem-solving and excellent customer service skills. The Ideal Desktop Support/IT Specialist candidate selected for this role will be someone who is efficient, success driven and organized. Our client is looking for a Desktop Support/IT Specialist that is not only tech savvy but someone that is open and willing to embrace new technology as well as adapt to change quickly. Key responsibilities - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Provide deskside support and basic troubleshooting to: hardware, software, printers, scanners, network equipment, firewalls, file shares, etc. - Resolve computer problems, and give guidance on appropriate action/solutions - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Interact regularly and effectively with end users as well as interface with the service desk and IT support team to achieve/resolve issues If interested in this Desktop Support/IT Specialist role, please email your resume to Emily Beesley at Emily.beesley@rht.com for review and consideration. No Third Parties.- Desktop support or related experience - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals - ServiceNow experience - Remote Access experience - Deep understanding of Active Directory - Microsoft Office 365 experience highly desired - Solid understanding of Microsoft Windows 10 - provided by Dice

Keywords: Robert Half Technology, Visalia , Desktop Support Analyst, IT / Software / Systems , Visalia, California

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