Senior Field Service Representative

Company: Eaton
Location: Stratford
Posted on: January 16, 2022

Job Description:

Eatons Engineering Service & Systems Division is seeking a Senior Field Service Representative (FSR) to join our team. This position is based at our Bakersfield, CA or City of Industry, CA locations.

Eatons Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of filed services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about todays cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization.

Essential Functions & Dimensions

• Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations; mentor less experienced technicians; provide technical training
• Advanced proficiency in the following:
• Test Equipment Operation
• Troubleshooting Techniques
• Protective Relays
• PQ Measurements
• Skilled proficiency in one or more of the following:
• Intermediate Protective Relays
• Advanced PQ Measurements
• Disaster Recovery
• Rotating Machinery
• Protection & Control Design
  
  POSITION CRITERIA:
  
  • Strong computer skills
  • Understanding of the company's and competitor's electrical, electronic and mechanical products and services.
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
  • Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
  • Submit to periodic customer required background and drug screenings.
  • Ability to obtain and maintain a valid TWIC authorization
  • Ability to complete and maintain internal safety certification
  • Must possess and maintain a valid and unrestricted drivers license
    
    Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. Its where bold, bright professionals like you can reach your full potentialand where you can help us reach ours.
    
    When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.
    
    Required (Basic) Qualifications:
    
    • Associates degree OR military experience OR experience in manufacturing environment required
    • Minimum 5 leading and managing large service engineering projects of complex scope
    • No relocation is being offered for this role. All candidates considered must live within 50 miles of the following Eaton locations: City of Industry, CA or Bakersfield, CA. Active Duty Military Service member candidates are exempt from the geographical area limitation.
    • Candidates must be legally authorized to work in the United States without out company sponsorship, now or in the future.
      
      Preferred qualifications:
      
      • Candidate must demonstrate strong organizational, project, time and task management skills, with use of personal computers and software systems to manage and track numerous priorities.
      • Demonstrated ability to develop and maintain customer relationships and resolve complaints.
      • Demonstrates financial and commercial knowledge.
      • Strength in leadership and coaching/mentoring of both field personnel
      • Knowledge and understanding of the Electrical and EESS industry, products and solutions.
      • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.
      • Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.
      • Experience with protective relays is highly desirable.
      • Electrical Contractors License
      • Professional Engineering License
      • General Contractors License
      • Journeyman
        
        Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com
        
        We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
        
        Job
        
        Engineering
        
        Region
        
        North America US/Puerto Rico
        
        Primary Location
        
        United States-California-City Of Industry
        
        Other Locations
        
        United States-California-Bakersfield
        
        Work Locations
        
        City of Industry CA Loc
        
        Organization
        
        ESSG EESSD Electrical Engrg Svcs Systems Div
        
        Job Level
        
        Individual Contributor
        
        Schedule
        
        Full-time
        
        Is remote work (i.e. working from home or another Eaton facility) allowed for this position?
        
        No
        
        Does this position offer relocation?
        
        No
        
        Travel
        
        Yes, 10 % of the Time
        
        Requisition ID :109654
        
        by Jobble

Keywords: Eaton, Visalia , Senior Field Service Representative, IT / Software / Systems , Stratford, California