VisaliaRecruiter
the smart solution for Visalia jobs

Customer Service

Company: Mommy Jobs Online
Location: Visalia
Posted on: October 10, 2018

Job Description:

Job title: Seasonal Partner Services Representative (Remote) Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLJEANNETTE on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Visalia , Customer Service, Hospitality & Tourism , Visalia, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Sales Specialist
Description: Our Retail Sales Specialists RSS provide professional services while delivering an excellent customer service experience for
Company: O'Reilly Auto Parts
Location: Porterville
Posted on: 10/17/2018

Cashier
Description: Job Description:DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our (more...)
Company: DICK'S Sporting Goods
Location: Bakersfield
Posted on: 10/17/2018

Retail Merchandise Specialist (MVR Required)
Description: Our Retail Merchandise Specialists are responsible for keeping the sales floor area well stocked,
Company: O'Reilly Auto Parts
Location: Visalia
Posted on: 10/17/2018


Veterans Fundraising Event Host
Description: The National Remember Our Troops Campaign Is a national 501 c 3 veterans charity looking for compassionate individuals with a soft spot for our beloved and cherished
Company: The National Remember Our Troops Campaign
Location: Madera
Posted on: 10/17/2018

Retail Solar Advisor
Description: Job Locations US-CA-Fresno Requisition ID 2018-11148 Category Sales Overview Sunrun continues to expand rapidly as customer awareness and demand for solar increases. We have long-established relationships (more...)
Company: Sunrun
Location: Fresno
Posted on: 10/17/2018

Business Developer
Description: Req ID: 112762 BASIC PURPOSE : Business development role contributing to revenue growth and sustainable income at Trillium. This role involves the sales of alternative fuels and related refueling infrastructure (more...)
Company: Love's Travel Stops and Country Stores, Inc.
Location: Fresno
Posted on: 10/17/2018

Customer Service Job
Description: Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the (more...)
Company: Mommy Jobs Onlne
Location: Fresno
Posted on: 10/17/2018

Customer Service Position Available
Description: GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with (more...)
Company: Alorica
Location: Clovis
Posted on: 10/17/2018

General Manager in Training - Retail
Description: Job Description:Req ID: 100501Do you want to Fuel Your Career Do you have experience managing high volume operations in Retail, Restaurants, Travel Stop or Convenience, Big Box, Grocery, or Department (more...)
Company: Love's Travel Stops and Country Stores, Inc.
Location: Tulare
Posted on: 10/17/2018

Area Supervisor
Description: GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when (more...)
Company: Ross Dress for Less
Location: Visalia
Posted on: 10/17/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Visalia RSS job feeds