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QA Manager

Company: VirtualVocations
Location: Visalia
Posted on: June 10, 2024

Job Description:

A company is looking for a QA Manager.



Key Responsibilities:

Develop and execute a comprehensive quality assurance strategy for Safe Ride Support
Design and implement standardized processes for evaluating team's work
Provide feedback and coaching recommendations to enhance team performance


Required Qualifications:

Proven experience in quality assurance or quality management
Leadership abilities including coaching and fostering a collaborative team environment
Proficiency in using quality assurance tools and software
Knowledge of customer service best practices and CRM systems
Direct experience in rideshare or a similar two-sided marketplace preferred

Keywords: VirtualVocations, Visalia , QA Manager, Executive , Visalia, California

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