General Manager
Company: Burger King - Ghai Management
Location: Dinuba
Posted on: June 22, 2022
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Job Description:
Restaurant General ManagerSUMMARYTo profitably operate the
restaurant within the practice and procedures established by Burger
King Corporation and Ghai Management. This position is responsible
for cost control, customer service, restaurant and employee
appearance, building sales, maximizing profits and employee
development.ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not
limited to the following:Responsible for working the front counter
to insure quality service. Checks product quality and talks with
customers, assures availability. Effectively trains and coaches
employees to show courtesy and handling of complaints.Conduct
meetings with team members and management team for the purpose of
planning, training, and reviewing operations/management procedures
and policies.Develops and maintains an acceptable level of sales.
Utilizes local store marketing.Monitors utilities, supplies, and
other cost categories to minimize impact. Analyzes Profits and Loss
statements and takes appropriate corrective action. Follows proper
procedures and specifications in preparation and serving of food
products. Controls restaurant inventory through established
inventory system.Use GHAI approved labor guidelines. Develops and
post labor schedules in advance of work week start. Adjusts labor
to changes in sale volume.Manages restaurant cash control by making
bank deposits daily. Follows the Cash Handling Procedures outlined
in the GHAI Management Manual.Ensures accidents and incidents are
reported to Risk Management in a timely manner. Take necessary
action to minimize workers and/or unemployment compensation.
Maintains safe work environment. Achieve highest possible rating by
the Health Department. Ensures professional restaurant and team
image through rigid adherence to restaurant cleanliness, uniforms,
and overall is in compliance with BKCs Image standards.Keeps
District Manager informed of hiring team members, approval for
promotions and changes in employee status. Process payroll
accordingly. Maintains applicant tracking as per federal
requirements.Conducts performance reviews with management team and
team members. Documents in writing, corrective disciplinary action
with employees or any incident involving customers. Maintain team
members personnel files in accordance with federal, state and local
law. Posts all Federal and State required posters.Utilizes a
preventive maintenance system, ensuring adequate repair of
buildings and equipment as needed.Attends meetings as scheduled by
District Manager for the purpose of planning, training and
reviewing operations/management procedures and policies.Performs
all administrative paperwork as required.QUALIFICATIONS:To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability
required.RESOLVEIt is critical that the candidate possesses a
strong desire to make a positive image in peoples lives to pursue
excellence and have a passion for the QSR industry. GHAIs goal is
to become the Best in Class BK Franchise and Employer of Choice;
therefore restaurant managers must demonstrate success behaviors
and at all times.EDUCATION and/or EXPERIENCEHigh School or GED;
some college preferred; Previous restaurant experience desirable.
No one under the age of 20 is allowed to be a Restaurant Manager.
Must be ServSafe and Foundations certified.COMMUNICATION
SKILLSAbility to demonstrate excellent written and oral
communication skills; Ability to listen to understand other points
of view before responding; Ability to influence others to gain
commitment; Ability to present information in a clear and concise
manner.MATHEMATICAL SKILLSUnderstanding of P & L analysis, Cash
Controls, Labor Analysis, Yields and calculating food costs
(theoretical vs. actual).REASONING ABILITYTo be able to solve
problems and deal with a variety of complex issues that is common
in the QSR business. Must be able to exercise sound judgment in
considering course of action.FLEXIBILITYHandles day-to day work
challenges confidently; is willing and able to adjust to multiple
demands, shifting priorities, and rapid change; ability to work a
variety of shifts and times of day.LEADERSHIPDevelops and grows
others; solicits and applies customer feedback; improve processes,
product and services; Gains support and commitment from others;
mobilizes people to take action; Uses delegated authority to meet
specific responsibilities.COMPUTER SKILLSProficient in computer
based programs systems. Proficient in Excel, Word, as well as the
Internet.LICENSEMust have a valid drivers license, current car
insurance.COMPENSATIONBased on appropriate payband + commensurate
with experience + incentive bonus plan based on performance and
profitability of the company BACKGROUND CHECKCandidates are
required to pass background check and drug test criteria as a
condition of promotion or hire to this position unless otherwise
prohibited by state law.PHYSICAL DEMANDSMinimum qualifications
needed to perform essential job functions. Must be capable of
exerting up to 60 pounds of force occasionally or frequently,
and/or up to 60 pounds of force constantly to move objects.Minimum
qualifications needed to perform the essential job
functions:Consistently carries products/boxes and miscellaneous
weighing no more than 70 pounds.Consistently climbs ladders to roof
to check A/C exhaust fan.Consistently operates cash registers,
calculators, computers, mail and product.Consistently handles
product preparation.Consistently kneels to utilize proper lifting
procedures and to open safe.Consistently lifts for product
preparation, stocking and inventory.Consistently pushes to open and
close door to coolers and freezers.Consistently reaches for product
preparation and serving customers and for training.Frequently
stands during serving customers and training.Frequently stoops to
pick up supplies and trash.Visual and Auditory sense required.WORK
ENVIRONMENTMachines, devices, tools, etc. used in job performance
and the conditions in which the job is
accomplished.EQUIPMENTFryers, broilers, flat top grills, walk in
freezer, menu boards, computers, cash registers, warmer lights,
filtering machines, oven, steam units, holding cabinets, slicers,
storage units, soda fountain hook up station, microwave ovens,
insulated oven mitts, toasters, cooking utensils, drive thru
communication systems, and automobile to drive to the
bank.ENVIRONMENTAL CONDITIONSThe employee is subject to inside
environmental conditions; protection from weatherconditions, but
not necessarily from temperature changes.The employee is subject to
both environmental conditions; work activities occur both inside
and outside.The employee is subject to extreme cold temperature
below 32 degrees for periods of time.The employee is exposed to
hazards which includes a variety of physical conditions, such as
moving mechanical parts, electrical current, exposure to high heat
of chemicals.The employee is subject to one or more of the
following conditions: fumes, odors, dust, mists, gases or poor
ventilation.Brand: Burger KingAddress: 680 W. El Monte Way Dinuba,
CA 93618Property Description: 16481 680 W. El Monte Way, Dinuba,
CA, 93618Property Number: 16481
Keywords: Burger King - Ghai Management, Visalia , General Manager, Executive , Dinuba, California
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