Director of Operations, Logistics and Supply Chain

Company: iRestore Laser (Freedom Laser Therapy)
Location: Stratford
Posted on: May 10, 2022

Job Description:

IMPORTANT: Please only apply if you have direct-to-consumer E-COMMERCE and LOGISTICS/ERP experience. All other applications will be rejected.

About The Position
Chief systemizer. Data-driven fulfillment ninja. International-scale logistics leader. Passionate about taking a rapidly growing start-up level company into global scale logistics and operations?
iRestore is looking for an entrepreneurial-minded Builder who is exceptionally organized and data-driven to grow our direct-to-consumer eCommerce brand through streamlining the supply chain, implementing an ERP system, and bridging the gap between customer service and fulfillment. We are at an inflection point in our growth curve and on this journey to becoming a major global beauty brand - hitting the $100M mark over the next 3 years.
You'll play an integral role in building, reshaping, and mentoring iRestore's operations team. You'll be responsible for strategizing, planning, and implementing key operations systems and projects that align with the company's growth trajectory.

Ideal Candidate:
The ideal candidate for this role should have extensive experience growing and scaling an eCommerce brand. We're looking for someone who has a background in the legal and financial aspects of operations as a company grows to a global scale with international distribution, multi-currency eCommerce stores, and implementing an ERP system that will be optimal for our growth. You must be passionate and have experience in building systems from the ground up and have a method to the madness of continuously optimizing and improving the system where it matters.

Reports to the SVP of Operations

What You'll Do:
Lead and manage all aspects of supply chain and operations.
Own our logistics, fulfillment and inventory procurement as we grow the business and expand our product line
Design internal workflows that facilitate transparency and operational efficiency
Oversee 3PL/vendor and reseller relationships, ensuring the quality and timeliness of deliveries
Oversee manufacturing partners and material suppliers. Help negotiate supplier costs and carrier contracts to ensure the best possible rates
Improve and automate shipping claims, returns and related processes
Manage inventory forecasting, taking into consideration lead times
Plan and execute strategic growth initiatives across the supply chain in inventory, distribution center, order fulfillment and home delivery
Establish strategy for optimizing transportation efficiency, costs and service
Set clear targets (OKRs) and hold the operations team members accountable for achieving their objectives
Constantly review processes to drive efficiencies and streamline operations
Oversee warehouse operations and work closely with warehouse logistics to create efficiencies.
Hire, onboard and train operations (including the warehouse team) as needed

To Be A Good Fit For This Job, You Must Have:
4+ years in an operational role with experience in supply chain, logistics, distribution and warehousing
Experience in ecommerce DTC operations, including platforms like Shopify and Amazon Seller Central
Experience with working with retailers, resellers, distributors domestically and internationally
Experience working with a global network of 3PLs and transportation providers
Exceptional analytical skills with the ability to use data to drive business decisions
Experience with finance and legal aspects of global logistics
Experience building and implementing an ERP system
Background in product management lifecycle
Excellent project management, communication and organizational skills
Proven leadership and people management skills with the ability to build a team
An intense curiosity that keeps you up at night solving problems
Startup mentality: scrappy, creative, and constantly iterating to be best-in-class
Comfortable working in a fast-paced and energetic environment

Our Core Values:
WE THINK BIG - We have a forward-thinking, growth mindset and always consider the big picture in our decisions
PROACTIVE PROBLEM SOLVER - We use our problem-solving and analytical skills to make data-informed decisions
FAIL QUICKLY AND LEARN - We favor testing and failing quickly and learning from our mistakes to continue to level up
OPEN & HONEST COMMUNICATION/FEEDBACK - We communicate and share feedback with each other with radical candor and transparency
CONTINUOUS LEARNING & IMPROVEMENT - We are always improving the way we work and challenging each other to bring new ways of thinking to the table
PASSIONATE ABOUT WHAT WE DO - We strive to motivate and empower each other to contribute to a positive team culture

Company Benefits:
Competitive salary, including discretionary performance-based bonuses
Remote work with flexible schedules
Unlimited Vacation Time
Health Benefits (medical, dental, vision) with fully covered plans
Fitness Reimbursement - your physical and mental health is super important
Learning & Development Reimbursement - we really value lifelong learning and personal development
Paid Parental Leave
Free iRestore Products

Keywords: iRestore Laser (Freedom Laser Therapy), Visalia , Director of Operations, Logistics and Supply Chain, Executive , Stratford, California