Salesforce Business Systems Analyst - Partner Relationship Management

Company: Hireforce
Location: Stratford
Posted on: January 15, 2022

Job Description:

Salesforce Business Systems Analyst - Partner Relationship Management

Contract or contract-to-hire

Remote flex

Industry: cloud data management

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Role

As Sr. Business Systems Analyst you will play a key role within the Sales and Service Technology team. This includes working closely with leadership and internal customers as we transform our go-to-market capabilities. Working cross functionally with a broad set of business partners, you will use keen business process understanding, appreciation for simplicity and quality, critical thinking, and a bit of elbow grease to craft holistic solutions that meet business and technology objectives while furthering our long range goals.

You will be part of the core team that is responsible for designing, building and maintaining the Salesforce platform and related technologies supporting the customer support and customer success organizations. Come join a collaborative and growing organization where you can make a difference.

Requirements

You have 7+ experience designing and supporting large scale, technically complex solutions on the Salesforce especially, implement the Partner Lifecycle & Relationship Management (PRM) capabilities and associated ecosystem.
Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
Facilitate maintenance and enhancement of the Salesforce.com platform for customer support and customer success teams
You will drive system enhancement efforts to completion by capturing and assessing user requirements with business partners and provide configuration, development and application support to the teams enabling enhanced productivity, reporting capabilities and collaboration
Support efforts to grow the platform through new applications and technology as needed
You are able to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written and visual presentations

Functional skills

Deep understanding of B2B sales, marketing, and support processes
Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
You have the desire to learn and apply new technologies
Ability to self-train quickly and pick up new skills as necessary
Understanding of cloud offerings market space concepts
You have good interpersonal skills

Keywords: Hireforce, Visalia , Salesforce Business Systems Analyst - Partner Relationship Management, Executive , Stratford, California