Posted on: November 18, 2021
The ideal candidate will be able to appropriately identify the
needs of both new and current customers in order to aid customers
in their success using our product. This will be done by developing
an appropriate level of communication with clients and internal
team members to better understand and mitigate any issues the
customers may face.
MAJOR RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Serve as a lead point of contact for assigned customers regarding
account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate agreements for new sales to maximize profits for business
Ensure the timely and successful delivery of products according to
customers needs and objectives.
Clearly communicate the progress of new project initiatives to
internal and external stake holders.
Develop new business with existing clients and/or identify areas of
improvement to meet sales quotas.
Forecast and track key account metrics (e.g. quarterly sales
results, annual sales forecasts).
Prepare reports on account status.
Collaborate with Project Manager and operations resources to
execute projects successfully.
Handle client requests and resolve quickly
Interfaces with internal resources and third parties including
representatives from: manufacturing, engineering, clients, vendors,
Ensure that all projects are delivered on-time, within scope and
Developing project scopes and objectives, involving all relevant
stakeholders and ensuring technical feasibility.
Perform risk management to minimize project risks.
Create and maintain comprehensive project documentation.
Follow each project through to completion
Good understanding of retail fixtures, and retail fixture
deployment, especially big-box retail and club stores
Must have knowledge/experience within the retail industry
Proven working experience as an account manager, project manager or
sales representative; preferable in the product development or
Excellent client-facing and internal communication skills.
Demonstrate ability to communicate, present and influence key
stakeholders at all levels of an organization.
Experience delivering client-focused solutions to meet customer
Excellent written and verbal communication skills.
Solid organizational skills including attention to detail and
Willingness and ability to travel
Nice to have:
5 + years of experience working with global brands
Experience with shopper marketing
Keywords: OUTFORM, Visalia , Account Manager, Executive , Stratford, California
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