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Collections Assistant

Company: ServiceMaster by Benevento
Location: Visalia
Posted on: January 9, 2022

Job Description:

Responsible for monitoring customers' accounts receivables for all company locations. Provides customer service regarding collection of payments, and resolution of customer discrepancies and collection issues. Works extensively with ServiceMaster managers, insurance company representatives, and customers.

Is responsible for the overall collections of accounts and processing receivables related to ServiceMaster projects.
Call regularly on all receivables over 60 days;
Responsible for all Mid Loss Construction receivables accounts;
Screens monthly statements prior to mailing;
Reconcile accounts;
Send customer to the Collections Attorney as needed;
Assist AR Clerk with sending checks to Mortgage companies;
Filing of Liens with courts and pre-liens with Levelset;
Seeks consultation and assistance on collection actions as appropriate to accelerate the collection process;
Assist in answering phones and has rotation in after hours phones;
Assist Executives and Department Heads as needed;
Ensuring all negotiated contracts are paid as agreed on;
Researching and solving payment discrepancies;
Making adjustments to accounts as needed;
Adds pertinent notes to Restore 365, the customer database;
Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department; account reconciliations;
Review AR aging to ensure compliance;
Preparing reports for Coordinators and management;
Performing data entry of new agreements with customers;
Protects organization's value by keeping information confidential;
Managing and completing all projects as assigned;
Process and audit time-keeping using appropriate software and applications;

Keywords: ServiceMaster by Benevento, Visalia , Collections Assistant, Accounting, Auditing , Visalia, California

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